Why Study Sustainability in Business


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Becoming the Best in Customer Relations

Customers are the cornerstones around which every great business is built. It is for this reason that every enterprise, business, company or organization- scale notwithstanding- has customer satisfaction as one of its most enduring objectives. A happy client base often makes for better conversion rates, and higher profit margins. The ability to deal with customers takes a delicate balance between affability and professionalism. It is not the easiest of jobs, but with the right temperament, education and skills, it can be done with highly positive outcomes.

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The Course

Diploma of customer engagement is the course to pursue when you have your sights set on customer interaction, satisfaction and generally customer service. The program is designed to be flexible enough that you can study for anywhere between 12 to 18 months depending on how much work you are able to cover each month. You can optionally study online, as learning materials, assessments and webinars are made easily available. The course delivery options are usually very accommodating, so working folk can find an arrangement that works for them.

Cost

The fees for the program are divergent depending on the institution where you decide to pursue the course. But, a cursory look at the fees from the different learning institution reveals a range of $3,000- $4,000. Those who stay in the program past the recommended 12 months often have more to pay for their extensions.

Learning Outcomes

The course covers core units in staff management, professional development, business improvement, sales and customer service strategies. At the end of the training, you should have:

  • Planning and organizational skills as well as initiative to be able to contribute to the development of new standards, products and support existing ones.
  • Good communication skills to be able to convey company’s objectives, products and services in a clear way, as well as the ability to write team projects and reports.
  • The ability to work well with a diverse team of varied skill level, as well as manage a team to meet shared goals.
  • Problem-solving skills to address simple to complex customer concerns as well deescalate and diffuse situations with disgruntled clients.

Career

Acquiring the diploma sets you up for a wide range of career choices, with all of them being centered on customer service. Popular options for those who start out include working at a contact or call center, help desk, as part of a sales team, or as an analyst. Those with exceptional skills and increasing experience will easily find themselves ascending to managerial positions in the aforementioned jobs.

Given the short duration of the program, it can be used to supplement already existing credentials in a wide range of fields including business, accounting and IT. And, others where customer service forms a key part of the business are also included.

Before you apply

It is important to ensure you satisfy the minimum entry requirements for the program. Successful completion of Australian Year 12 or its equivalent seems to be the consistent requirement across most training centers.

It is also critical to ensure that the institution is accredited to offer the course, in all forms of delivery. This will ensure that you only get training from the best, and that your diploma, once obtained, will retain its significance once you start looking for employment.

Why Study Sustainability in Business


In a word facing the daunting problem of global warming and climate change, sustainability
Sustainability is a broad discipline covering multiple areas but within business has strategy at it’s heart moving on from the Triple Bottom line of the 90’s, Sustainability aims to not only serve to promote the survival of the business but to be an integral contributor to society through active relationships with stakeholders. It seeks to find how companies might live in harmony with the external environment to promote corporate survival and for there to be a balance with ecology.

sustainability
Protecting our environment is now critical for companies if we are to maintain our standard of living as a species although environment is not the only aspect of sustainability studies. Sociological aspects are also taken into account, with future business leaders learning about to topic studying business ethics as a means to make better, more informed decisions in the future which have a solid foundation.

Business leaders now just don’t understand ethics, this is clear when you see many business practices and the corruption which is endemic in many businesses.
Many of the world’s problems are rooted in social problems from alcoholism to the digital divide, these problems all have a social component.  Many believe that with a strong background in sustainability the future business leaders of the world will be able to solve many of these problems. We now live in a throw away culture where products become obsolete in weeks and we waste a huge amount of resources on packaging, if you truly want to change the world you need to learn about sustainability.

 
The United Nations seeks to end hunger and poverty, improve education and healthcare, achieve gender equality, build sustainable growth and tackle climate change. Through studying sustainability you will be able to contribute to achieving thee great worldwide goals by working with likeminded people on the problem and through studying the problem you will be better able to come up with solutions by understanding it.

 
One of the top institutions to study sustainability is Global Business School Barcelona (GBSB) –  http://www.global-business-school.org, winner of many prestigious awards and ranking higher than many Ivy League schools in International league tables and competitions. Gere students are given a holistic view of international business and given key principles to understanding ethical business. If you want to study with sustainability being integrated into all of your classes GBSB is one of the number 1 institutions internationally to go to.

Will your chosen career fit your personality?

You may not realise it but your career choice says a lot about your identity and your personality. Over the years you probably know what interests you, your likes and dislikes and this will help you to decide what sort of work you’d like to undertake.

Research has shown that generally women veer towards career paths which are more social (think caring profession) while men are doers and that’s why they often take up more analytical roles in engineering.

For example, people who like exploring possibilities and like to look to the future may be a suitable fit for a career in marketing or advertising whereas a person who likes dealing in the present might want to be a chef or work in retail. People who look at things on a wider scale and have great spatial awareness might make good architects. Those who are more thoughtful may end up as economists or psychologists.

Related: Women at Wells Fargo 27% more likely to lose job

To help you establish whether your career path bodes well for the future, you may like to consider these few points below.

Interests

The world would be a dull place if we were all the same. From a very early age we make decisions about what we enjoy and what we don’t. Think about those things which make you happy. Growing up you may have decided to pursue a specific sport, because it gave you a level of enjoyment. Your personal preferences can influence your choice on a career selection. Would you like to work outside or in an office?

Strengths

You wouldn’t enter a career if you knew you didn’t have the right aptitude for it so look at your personal strengths. The so called “Holland Code” was introduced in the late 1950’s and introduced the idea that careers and vocational choices could be based on personality types. Certain professions were ideal for those with certain traits. Here are some examples:

  • Doers – Realistic type roles such as drivers and firefighters
  • Thinkers – Investigative type roles such as lawyers and chemists
  • Creators – Artistic roles such as interior designers or journalists
  • Helpers – Social roles such as social workers or teachers
  • Persuaders – Enterprising roles such as buyers and fundraisers
  • Organisers – Conventional roles such as librarians or accountants

Solo or group working

Do you enjoy working as part of a team in collaborative efforts or do you prefer to work on your own? Some people prefer team focussed roles and like the support of others to achieve tasks while others like tackling activities on their own and get a real rush of excitement making solo decisions. Consider how you may like to work and the surrounding work environment.

Remember if in doubt, you can always speak to a career counsellor to discuss your options. TrainSmart Australia has career counsellors who can talk through your choices and suggest possible courses. TrainSmart Australia is a Registered Training Organisation has been delivering high quality superior training to thousands of people across Australia since it was established in 2007. Students can study a wide range of diploma courses under five colleges, with each one focussing on a specific industry to provide tailored learning.

You might also enjoy: Tips for better college grades

Unbelievable Pros of Academic Writing

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While the majority of students dread the idea of having to write essays, reports, theses, research papers, and other academic assignments, especially if they don’t feel like they have a special talent for it, they rarely realize that good writing will benefit them in other ways. Moreover, one of the best ways to develop the said skills is to tackle complex writing assignments, such as essays. And if you think that future writers, academics, and journalists are the only ones that will profit from knowing their way around a sentence, you would be mistaken.

Whether you are studying to become a businessman, an engineer, or something else entirely, your ability to write my paper is will do you a world of good. Essay writing is not just there to test your knowledge and make your life miserable, but to help you hone your writing chops, which you will then use later in life. Here are three ways writing essays and other academic papers will help you in real life.

  1. Writing Improves Communication Skills

The very nature of writing requires you to choose your words carefully, especially when you are writing an academic paper. You need to adopt a different style and expand your vocabulary, so that you are able to articulate your ideas, thoughts, and complex concepts in your papers. Gradually, you will also notice that some of the vocabulary and phrasing will spill over into your speech, making you more eloquent and articulate.

For example, if work your way up and become a manager of some company, your clients and partners will judge you based on your communication skills as well, and seeing as a lot of communication nowadays goes on in written form through emails, texts, and social media, being able to say what you want to say in a concise and clear way is imperative. So, regardless of what sort of work you are doing, good communication skills are a must. And, you can also reap the benefits of those same skills in your personal life.

  1. Writing Unleashes Your Creativity
    Just like you would jog or go to the gym to keep yourself in shape, you should also take the opportunity to write, so that you can improve the way your mind works. You see, writing, especially on a challenging subject, will activate different areas of your brain and activate various cognitive processes. It’s one of the way of unlocking your creative capacities, and it can even act a prevention against Alzheimer’s, and other mental illnesses.

Once you tap into your brain’s creative potential, you will also find that a lot of great ideas will appear, seemingly out of nowhere. Once that happens, you should develop a habit of writing them down, otherwise you’re going to forget about them. It’s seems like an archaic concept, but just consider for a moment the amount of information our brains process on a daily basis. Better yet, just think about how much of that information we forget every day. You don’t want your precious ideas to end up the same way.

  1. Writing Will Help You Understand Yourself Better

One of the best ways you can reflect on your thoughts and emotions is to write. It can be as simple as keeping a journal, or running your own personal blog. The main idea is to put things into perspective and clear your head from everything that is troubling you. And sometimes, you will simply need to vent. More often than not, it’s easier to write down everything that is causing your grief on paper than to talk to someone about it.

Once you clear your mind through writing, you will have nothing holding you back emotionally or intellectually, which means you will be able to make the most out of your personal and professional life. Also, writing fiction can help us view things from a different angle, and put ourselves in other people’s shoes. That way, we can analyze matters more objectively, and with a greater understanding of other people’s points of view.

Keep all these things in mind when you are given to write an essay. There are plenty of benefits you can receive from it, not just a good grade. Even if it seems difficult now, it can improve your life significantly, no matter which path you decide to follow.

Don’t Let Bad Credit Get in the Way of your Student Loan

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Becoming a student brings many challenges with it, but perhaps none greater than the issue of finance.

Getting used to living alone, trying to budget for food, accommodation, and a social life, while also getting to grips with your studies can feel like a huge mountain to climb, especially if you have no financial support.

If you have bad credit, it can feel impossible to get a grad student loan to help you through your college life, but it does not have to be this way.

Getting a student loan with bad credit and without a cosigner

In order to receive student finance from many companies, especially if you have bad credit, you will need a cosigner, someone who can act as an insurance policy on your loan. Unfortunately, not everyone has access to someone with a good enough credit history to cosign a loan for them, and that can lead to serious financial difficulties.

But there are companies out there who understand, and offer a service especially tailored to the needs, and to the problems of those with bad credit.

With modern technology being where it is, sites like Student Loan Corp can give you information and assistance with no cosigner student loans.

This is the best way to get student loans for those with bad credit, and without someone who can cosign their application.

Managing your money

Obviously, a bad credit student loan is a risk, like any other loan, but as long as you are sensible with the way you manage the money you receive, you can ensure that you get the help you need from your student loan, without any problems arising.

There are two main points of focus when it comes to money management.

  • Prioritize – Your college years are as important for personal growth as they are for your career opportunities, so, obviously, you should maintain a social life, but be sure not to let this become a financial burden. Pick certain events that are affordable, and make sure you have budgeted for all food and bills for the week before deciding what to do.
  • Plan – Spontaneous ideas are great sometimes, who doesn’t want to take an unplanned road trip to the beach every once in a while, but aside from such moneys, the more meticulously you plan where your money goes, the further you will find it stretches. From food and bills, to social occasions, sporting events, to Christmas and birthday presents, every time you can plan where money is going to go, do so, then you are less likely to have to deal with unexpected surprises.

Related: Student Loan Calculator

Having bad credit does not have to mean you will not get approved for student loans, not with services now available for those with bad credit and/or no cosigner.

Graduate studies are vital for many people around the world, and the financial difficulties of your past should not keep you from yours, and now they will never have to.

You might also enjoy: How to Save Money in College

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